What is a test persona?

Lightning round: What is a test persona? What is it? A test persona is a fictional person that represents a system’s potential users. Also called “user personas” or simply “personas”.

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What is a test plan?

Lightning round: What is a test plan? What is it? A test plan describes a planned period of testing for a specific project. It can look like 120 pages of information,

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Testing chatbots: An introduction to conversational interfaces

Chatbots are already here, but in the next couple of years, we’re going to see a lot more of them. Frameworks for them are both affordable and easily adaptable to specific companies. The chatbot can become part of a company’s support or information departments, without having to be built from scratch. But how do you test one?

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