Lightning round: What is a test persona? What is it? A test persona is a fictional person that represents a system's potential users. Also called "user personas" or simply "personas". Why do I need it?…
There's a new-ish law in Denmark and the rest of EU. GDPR (General Data Protection Regulation). It contains requirements for how companies are to protect and process personal data. Among other things, companies has to formally…
A pension company digitised the flow of receiving, treating and accepting requests for pension products. To the pension workers, what before took place on paper, pen and in ring binders, now became hidden. Though creating a…
Ever heard of TDC FindMMS? It's a service from Danish telecommunications company TDC. I sometimes receive notifications per SMS that I can view an MMS message online. It sounds simple, but TDCs amazing lack of putting…
I've made a series of test stories from my favorite test runs. During this test run I used the card sorting method and interviews so that a web shop could optimize their product categorization, sorting and filtering.
I've made a series of test stories from my favorite test runs. During this test run I tested a company's customer service, as well as their mobile website, from the conception that both parts of the product should be usable anywhere at anytime.