“Can machines think?” When Mathematician Alan Turing in 1950 asked that question, he also came up with the Turing test, a simple procedure to determine when a computer can “think”.
Chatbots are already here, but in the next couple of years, we’re going to see a lot more of them. Frameworks for them are both affordable and easily adaptable to specific companies. The chatbot can become part of a company’s support or information departments, without having to be built from scratch. But how do you test one?