4 posts

testing deep learning

Testing deep learning chatbots

Chatbots already exist, and have done so for decades. But the classical bots from “ye olden days” have their limits. They rely on a database of thousands of pre-made answers to pre-thought up conversation scenarios. Every time a user writes something, the bot looks through its database for an answer. If a user’s question alternate a little from the bot’s script, it’s followed up by a standard “I don’t understand the question” reply. It’s a stone sure way to find out if that sweet girl you’re talking to on Tinder is actually a human..


The first meeting: Sometimes in testing, knowing nothing is knowing everything

Last month I did a one-week project where I put an app through usability testing. The company that hired me was very careful not to tell me a lot about the app and their system, since they wanted me to see it for the first time. That was a very wise decision on their part. While I performed the first testing, and got to know the app, I was struck with the value of this very first meeting with the system.

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We Are the start-ups. You must Accomodate. Resistance is Futile.

Understand that… In January 2016, a small Swedish start-up company agreed to inviting a colleague and I to do a 1-day-testing of their Kickstarter funded product. It was wildly different from what I’m used to from larger projects in established (often finance-related) companies. During our small session, I quietly did some observations that I think […]


Testing unknown territory: Customer service and support

I’m used to testing quite tangible stuff. Does the system provide the answer I’m looking for, does something unexpected or unintended happen when I input different symbols and Words in an input field, is something missing on the screen.. The stuff I as a software testers usually “test”. But it isn’t always so. […]