A test plan is a tool you use while planning a period of testing. It basically describes what will be tested, who will do it, where they will do it, and how they plan on doing just that. In some coorperations, where law and contracts are really important, test plans are usually the size of a small child, and nobody ever reads it. Apart from lawyers. That's because test plans aren't always made for you - they can also be made for your team or for different stakeholders.
I've made a series of test stories from my favorite test runs. During this test run I used the method of user experience mapping to show how a target groups satisfaction with a product changed as they interacted with it, thereby finding problem areas for redesign.
I've made a series of test stories from my favorite test runs. During this test run I tested a company's customer service, as well as their mobile website, from the conception that both parts of the product should be usable anywhere at anytime.
Last week I went to ConTest in Malmö (Hosted by FooCafe) to talk about usability testing. ConTest is a free meetup for testers, and I was there to talk about usability testing. We…