I've made a series of test stories from my favorite test runs. During this test run I cooperated with a company's designer to construct an optimal task flow in an app. In the end I drew a complete set of wireframes for the app that the developer used for the development process.
I've made a series of test stories from my favorite test runs. During this test run I used the method of user experience mapping to show how a target groups satisfaction with a product changed as they interacted with it, thereby finding problem areas for redesign.
I'm busy right now. Very busy. But I miss going to conferences. I miss getting some new ideas and insights into areas of IT and testing that I'm new to.…
I've saved the most difficult post for last in this run of summer-holiday-posts. The user. There are so many ways to represent a user, so the way you draw him/her depends on your context, on what you want to achieve. Note: All the "meanings" or "moods" written under the figures are my own. You can perceive them in a different way. The perceived meaning of symbols are heavily influenced by environment and culture.
The short answer: A lot. In December 2015 I was called to the offices of a project, who went live with their website the month before. On the website, customers could search for and buy products that could be sent to other people via both physical and virtual shipping channels. And they wanted me to test the "user experience" of the website on different platforms and devices.