A pension company digitised the flow of receiving, treating and accepting requests for pension products. To the pension workers, what before took place on paper, pen and in ring binders, now became hidden. Though creating a demo video for this project only took a few days compared to the amount of […]
I’ve made a series of test stories from my favorite test runs. This 2-days user experience test run is without a doubt the most extensive test I ever did in the smallest amount of time. These were not average 8-hour workdays, these were meticulously planned sessions that fit into my timetable with great precision and lasted from morning to evening.
Understand that… In January 2016, a small Swedish start-up company agreed to inviting a colleague and I to do a 1-day-testing of their Kickstarter funded product. It was wildly different from what I’m used to from larger projects in established (often finance-related) companies. During our small session, I quietly did some observations that I think […]